Annual Review 2021–22
Appendices
Index of statistics
- 2021-22 at a glance
- Revenue overview
- Customer engagement overview
- Percentage of customers using online transactions
- Objections, private rulings and appeals overview
- Our people at a glance
- Our organisation at a glance
- Revenue
- Total revenue collected
- Performance against forecast
- Revenue by percentage
- Net land tax revenue
- Net payroll tax revenue
- Revenue from and number of absentee owners
- Revenue from foreign purchaser additional duty and number of foreign purchaser property transactions
- Our people
- Staff retention, health and safety, career development
- Diversity and inclusion achievements
- Total employees - full-time equivalent and headcount
- Origins of new staff
- Internal job opportunities
- Lost time injuries and WorkCover premiums
- First Home Owner Grant (FHOG)
- Top FHOG postcodes
- First home owner stamp duty savings
- Pensioner exemptions and concessions
- Principal place of residence concessions
- Victorian homebuyer fund participants
- Victorian homebuyer fund median puchaase
- Claims paid
- Amount returned to rightful owners
- Phone calls and emails received
- Private rulings
- Website users
- Email subscribers
- Operating statement and notes
- Balance sheet and notes
- Administered items (revenues and expenses) and notes
- Analysis of debt and notes
- Summary of written off debt
- Monthly average debt-to-revenue ratio two-year comparison
- Number and type of objections
- Number of appeals and percentage upholding Commissioner's original decision
- FOI requests received and determined
- Public Interest Disclosures
- Statements of Compatibility, litigation and complaints with respect to Charter rights
