Our purpose
To provide customers with quality revenue management services that are fair, efficient and deliver benefits for all Victorians.
Our vision
To be one of Victoria's best performing organisations.
Our values
- Respect
- Integrity
- Accountability
- Responsiveness
- Impartiality
- Leadership
- Human rights
Our strategic goals
- Deliver fair and efficient revenue management services
- Encourage and develop excellence in our people
- Make it easier for our customers
- Continuously improve what we do
- Increase compliance